JURIYAH, Siti; YULIANTO, Yulianto; DUADJI, Noverman. Pengaruh Dimensi Eksternal Persepsional terhadap Kualitas Layanan Fakultas di Universitas Lampung. Cendekia: Jurnal Pendidikan dan Pembelajaran, [S. l.], v. 14, n. 1, p. 51–62, 2020. DOI: 10.30957/cendekia.v14i1.610. Disponível em: https://cendekia.soloclcs.org/index.php/cendekia/article/view/610. Acesso em: 3 apr. 2025.