The Influence of Internal Communication on The Performance of Banten Province Public Works and Spatial Planning Service Employees in the Educational
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Keywords: Effect of Communication, Employee performance, Work Stress
Abstract
Human resources have an important role both individually and in groups because they are the main driving force for the smooth running of activities, even the back and forth of the organization is determined by the existence of human resources. Every agency will always try to improve the performance of its employees, with the hope that organizational goals will be achieved. The population in this study were all employees at the Department of Public Works and Spatial Planning (DPUPR) of Banten Province, totaling 200 employees. While the sample is part of the population, the sample taken in this study used 42 samples (PNS). The purpose of this study was to determine the effect of internal communication on employee performance through work stress at the Department of Public Works and Spatial Planning (DPUPR) of Banten Province.The results of this study indicate that: Internal communication has a positive and significant effect on employee performance, and work stress has no significant effect on employee performance at the Department of Public Works and Spatial Planning (DPUPR) Banten Province.
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Tran, Nguyen Khanh Hai. 2023. “An Empirical Investigation on the Impact of Green Human Resources Management and Green Leadership on Green Work Engagement.†Heliyon 9(11):e21018. doi: 10.1016/j.heliyon.2023.e21018.
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Yahia, Abdullah, Al Gharsi, Fozi Ali, R. Nirmala, and Fuad Ahmed. 2024. “International Journal of Educational Research Open Unleashing the University Potential : Exploring the Impact of Staffing Autonomy on Organizational Performance through Strategy Implementation.†International Journal of Educational Research Open 6(January):100324. doi: 10.1016/j.ijedro.2024.100324.
Yang, Min, and Zhongbin Li. 2023. “The Influence of Green Human Resource Management on Employees’ Green Innovation Behavior: The Role of Green Organizational Commitment and Knowledge Sharing.†Heliyon 9(11):e22161. doi: 10.1016/j.heliyon.2023.e22161.
Younis, Zainab, and Sajjad Hussain. 2023. “Green Transformational Leadership: Bridging the Gap between Green HRM Practices and Environmental Performance through Green Psychological Climate.†Sustainable Futures 6(August):100140. doi: 10.1016/j.sftr.2023.100140.
Zaid, Mohammed, M. Bin Hammad, Jamaiah Binti Yahaya, and Ibrahim Bin Mohamed. 2024. “Heliyon A Model for Enterprise Resource Planning Implementation in the Saudi Public Sector Organizations.†Heliyon 10(2):e24531. doi: 10.1016/j.heliyon.2024.e24531.
Ahmad, Jawaria, Abdullah Al Mamun, Mohammad Masukujjaman, Zafir Khan Mohamed Makhbul, and Khairul Anuar Mohd Ali. 2023. “Modeling the Workplace Pro-Environmental Behavior through Green Human Resource Management and Organizational Culture: Evidence from an Emerging Economy.†Heliyon 9(9):e19134. doi: 10.1016/j.heliyon.2023.e19134.
Ahmed, Rizwan Raheem, Waqar Akbar, Maria Aijaz, Zahid Ali Channar, Faiz Ahmed, and Vishnu Parmar. 2023. “The Role of Green Innovation on Environmental and Organizational Performance: Moderation of Human Resource Practices and Management Commitment.†Heliyon 9(1):e12679. doi: 10.1016/j.heliyon.2022.e12679.
Alqudah, Ikrema H. A., Adolfo Carballo-Penela, and Emilio Ruzo-SanmartÃn. 2022. “High-Performance Human Resource Management Practices and Readiness for Change: An Integrative Model Including Affective Commitment, Employees’ Performance, and the Moderating Role of Hierarchy Culture.†European Research on Management and Business Economics 28(1):100177. doi: 10.1016/j.iedeen.2021.100177.
Ammirato, Salvatore, Alberto Michele Felicetti, Roberto Linzalone, Vincenzo Corvello, and Satish Kumar. 2023. “Still Our Most Important Asset: A Systematic Review on Human Resource Management in the Midst of the Fourth Industrial Revolution.†Journal of Innovation and Knowledge 8(3):100403. doi: 10.1016/j.jik.2023.100403.
Al Dabouba, Ruba Sami, Amro Al-Madadha, and Ahmad Samed Al-Adwan. 2023. “Fostering Firm Innovativeness: Understanding the Sequential Relationships between Human Resource Practices, Psychological Empowerment, Innovative Work Behavior, and Firm Innovative Capability.†International Journal of Innovation Studies 8(1):76–91. doi: 10.1016/j.ijis.2023.12.001.
Gu, Minhao, Yanming Zhang, Dan Li, and Baofeng Huo. 2023. “The Effect of High-Involvement Human Resource Management Practices on Supply Chain Resilience and Operational Performance.†Journal of Management Science and Engineering 8(2):176–90. doi: 10.1016/j.jmse.2022.12.001.
Huang, Xiaoyu, Fu Yang, Jiaming Zheng, Cailing Feng, and Lihua Zhang. 2023. “Personalized Human Resource Management via HR Analytics and Artificial Intelligence: Theory and Implications.†Asia Pacific Management Review 28(4):598–610. doi: 10.1016/j.apmrv.2023.04.004.
Khan, Ali Nawaz, Khalid Mehmood, and Ho Kwong Kwan. 2024. “Green Knowledge Management: A Key Driver of Green Technology Innovation and Sustainable Performance in the Construction Organizations.†Journal of Innovation & Knowledge 9(1):100455. doi: 10.1016/j.jik.2023.100455.
Khanal, Ghanashyam, Ruby Shrestha, Niranjan Devkota, Manish Sakhakarmy, Surendra Mahato, Udaya Raj Paudel, Yatish Acharya, and Chandra Kanta Khanal. 2023. “An Investigation of Green Supply Chain Management Practices on Organizational Performance Using Multivariate Statistical Analysis.†Supply Chain Analytics 3(August):100034. doi: 10.1016/j.sca.2023.100034.
Kokkaew, Nakhon, Noppadon Jokkaw, Vachara Peansupap, and Warit Wipulanusat. 2022. “Impacts of Human Resource Management and Knowledge Management on Non-Financial Organizational Performance: Evidence of Thai Infrastructure Construction Firms.†Ain Shams Engineering Journal 13(6):101750. doi: 10.1016/j.asej.2022.101750.
Montalvo-Falcón, Johnny Vicente, Eduardo Sánchez-GarcÃa, Bartolomé Marco-Lajara, and Javier MartÃnez-Falcó. 2023. “Green Human Resource Management and Economic, Social and Environmental Performance: Evidence from the Spanish Wine Industry.†Heliyon 9(10). doi: 10.1016/j.heliyon.2023.e20826.
Mustafa, Khurram, Md Billal Hossain, Farooq Ahmad, Faisal Ejaz, Hafiz Ghufran Ali Khan, and Anna Dunay. 2023. “Green Human Resource Management Practices to Accomplish Green Competitive Advantage: A Moderated Mediation Model.†Heliyon 9(11):e21830. doi: 10.1016/j.heliyon.2023.e21830.
Nawaz, Nishad, Hemalatha Arunachalam, Barani Kumari, and Vijayakumar Gajenderan. 2024. “International Journal of Information The Adoption of Artificial Intelligence in Human Resources Management Practices.†International Journal of Information Management Data Insights 4(1):100208. doi: 10.1016/j.jjimei.2023.100208.
Noor, Juliansyah, Zakiyya Tunnufus, Voppy Yulia Handrian, and Yumhi Yumhi. 2023. “Green Human Resources Management Practices, Leadership Style and Employee Engagement: Green Banking Context.†Heliyon 9(12):e22473. doi: 10.1016/j.heliyon.2023.e22473.
Pahuja, Saloni, Seema Mahlawat, Vimal Kumar, Raj Kumar Sah, Minakshi Paliwal, Sumanjeet Singh, and Manoj Kumar. 2024. “Gaining Competitive Advantage Status through Human Resource Practices: A Study of Indian Banks.†Social Sciences and Humanities Open 9(January):100804. doi: 10.1016/j.ssaho.2024.100804.
Park, Jin Yong, and Changju Kim. 2023. “The Role of Organizational Justice and Social Interaction in Mitigating the Negative Effects of High-Performance Member Retailers on Strategic Integration.†Journal of Retailing and Consumer Services 72(October 2022):103238. doi: 10.1016/j.jretconser.2022.103238.
Sakib, Md Nazmus, Fariya Tabassum, and Dr Md Mesbah Uddin. 2023. “What We Know about the Trends, Prospects, and Challenges of Human Resource Outsourcing: A Systematic Literature Review.†Heliyon 9(8):e19018. doi: 10.1016/j.heliyon.2023.e19018.
Shafiulalam, S. M. 2024. “Weaving a Greener Future: The Impact of Green Human Resources Management and Green Supply Chain Management on Sustainable Performance in Bangladesh's Textile Industry.†Cleaner Logistics and Supply Chain 100143. doi: 10.1016/j.clscn.2024.100143.
Tran, Nguyen Khanh Hai. 2023. “An Empirical Investigation on the Impact of Green Human Resources Management and Green Leadership on Green Work Engagement.†Heliyon 9(11):e21018. doi: 10.1016/j.heliyon.2023.e21018.
Wongsansukcharoen, Jedsada, and Jutamard Thaweepaiboonwong. 2023. “Effect of Innovations in Human Resource Practices, Innovation Capabilities, and Competitive Advantage on Small and Medium Enterprises’ Performance in Thailand.†European Research on Management and Business Economics 29(1):100210. doi: 10.1016/j.iedeen.2022.100210.
Yahia, Abdullah, Al Gharsi, Fozi Ali, R. Nirmala, and Fuad Ahmed. 2024. “International Journal of Educational Research Open Unleashing the University Potential : Exploring the Impact of Staffing Autonomy on Organizational Performance through Strategy Implementation.†International Journal of Educational Research Open 6(January):100324. doi: 10.1016/j.ijedro.2024.100324.
Yang, Min, and Zhongbin Li. 2023. “The Influence of Green Human Resource Management on Employees’ Green Innovation Behavior: The Role of Green Organizational Commitment and Knowledge Sharing.†Heliyon 9(11):e22161. doi: 10.1016/j.heliyon.2023.e22161.
Younis, Zainab, and Sajjad Hussain. 2023. “Green Transformational Leadership: Bridging the Gap between Green HRM Practices and Environmental Performance through Green Psychological Climate.†Sustainable Futures 6(August):100140. doi: 10.1016/j.sftr.2023.100140.
Zaid, Mohammed, M. Bin Hammad, Jamaiah Binti Yahaya, and Ibrahim Bin Mohamed. 2024. “Heliyon A Model for Enterprise Resource Planning Implementation in the Saudi Public Sector Organizations.†Heliyon 10(2):e24531. doi: 10.1016/j.heliyon.2024.e24531.
Published
2024-12-02
How to Cite
Nurmala, L., Haiah, F., Juariah, S., & Maliki, B. I. (2024). The Influence of Internal Communication on The Performance of Banten Province Public Works and Spatial Planning Service Employees in the Educational. Cendekia: Jurnal Pendidikan Dan Pembelajaran, 17(2), 351-363. https://doi.org/10.30957/cendekia.v17i2.875
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Articles
Copyright (c) 2024 Lala Nurmala, Fithri Haiah, Siti Juariah, Budi Ilham Maliki
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