The role of Job Satisfaction as a mediator of the relationship between Cognitive Flexibility, Digital Literacy and Job Performance of Non-ASN Employees in Work Units in charge of Personnel, Planning and Finance within the Regional Secretariat of Serang City
Abstract views: 405
,
pdf downloads: 330
Keywords:
Cognitive Flexibility, Digital Literacy, Job Satisfaction, Job Performance
Abstract
In the rapidly developing digital era, employee performance is the main key to the effectiveness and efficiency of public services, especially in the Regional Secretariat of a region. Lack of Cognitive Flexibility and Digital Literacy among non-ASN employees at the Serang City Regional Secretariat, this is a significant challenge. Inability to adapt to technological changes and lack of understanding of digital technology can affect their performance. This obstacle needs to be overcome with intensive training efforts and competency improvement. This research adopted the structural equation modeling partial least squares (SEM-PLS) analysis method for a sample of 125 non-ASN employee respondents at the Serang City Regional Secretariat through the application of the Stratified Random Sampling technique. Exogenous variables in this research includeCognitive Flexibility by utilizing 10 indicators, as wellDigital Literacy using 11 indicators.Job Satisfaction acts as an intervening variable with 11 indicators, whereasJob Performance employee is an endogenous variable with 15 indicators. A total of 7 hypotheses were tested in the framework of this research. The results of the Outer Model evaluation showed that of the total of 47 indicators tested, 11 indicators were found to be invalid because they had a loading factor value below 0.70, while the remaining 36 indicators were proven to be valid. The results of hypothesis testing revealed that of the 7 hypotheses proposed, 6 hypotheses were successfully accepted while 1 other hypothesis was rejected. Thus, this research provides an in-depth understanding of the factors that influence the performance of non-ASN employees at the Serang City Regional Secretariat, and their implications for increasing the effectiveness and efficiency of public services in the increasingly developing digital era.
Downloads
Download data is not yet available.
References
Adams, A. M., & Johnson, A. M. (2020). The development of strategy flexibility: Insights from early childhood. Child Development Perspectives, 14(4), 223-228.
Affandi, M. (2018). Faktor-Faktor yang Mempengaruhi Job Satisfaction Pegawai pada Perusahaan Jasa. Jurnal Manajemen dan Bisnis Sriwijaya, 16(2), 129-139.
Affandi, M. A. (2018). Pengaruh Job Satisfaction terhadap Job Performance Pegawai. Jurnal Manajemen dan Bisnis Indonesia, 5(1), 17-30.
Aida Vitayala S. Hubeis. (2019). Manajemen Sumber Daya Manusia: Teori dan Praktik. Jakarta: Bumi Aksara.
Aisyah, D.N., Lumbanraja, P., & Gultom, P. (2023). THE INFLUENCE OF WORKLOAD AND ADAPTATION ABILITY ON EMPLOYEE PERFORMANCE THROUGH SATISFACTION WORK AT PT. BANK OF SUMUT REGIONAL 1 MEDAN. International Journal of Educational Review, Law And Social Sciences (IJERLAS).
Alamanda, R., Utami, M. W., & Jayanti, E. S. (2020). Analisis Faktor-Faktor yang Mempengaruhi Job Satisfaction pada Pegawai PT. Adira Dinamika Multi Finance Tbk. Jurnal Manajemen Dan Kewirausahaan, 22(1), 1-12.
Algharaibeh, A. M. (2020). The relationship between Cognitive Flexibility and Job Performance among employees in the Jordanian banking sector. Journal of Business and Management, 22(6), 41-53.
Alobidyeen, B., Al-Edainat, S., Al-Shabatat, S., & Al-Shabatat, S. (2022). Digitalization and its Impact on Employee’s Performance: A Case Study on Greater Tafila Municipality. International Journal of Business and Administrative Studies, 8(1), 113–127. https://doi.org/10.20469/ijbas.8.10004-1
Arnold, K. M., & Hirst, W. (2021). Perceptual flexibility and its relation to creativity. Psychology of Aesthetics, Creativity, and the Arts, 15(1), 47-57.
Arum, D. D., & Utomo, I. S. (2018). Pengaruh Budaya Organisasi, Motivasi, dan Job Satisfaction terhadap Job Performance Pegawai pada PT. Kereta Api Indonesia (Persero) Daerah Operasi VII Madiun. Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 57(1), 13-19.
Aydin, G., & Odaci, H. (2020). The relationship between Cognitive Flexibility and creativity in employees. Journal of Management Development, 39(5), 540-551.
Bakhtiar, A., & Daulay, D. (2017). The Influence of Leadership Style, Work Motivation and Job Satisfaction on Employee Performance. Journal of Management, 3(1), 1-10.
Bawden, D. (2008). Origins and Concepts of Digital Literacy. Digital Literacies: Concepts, Policies and Practices, 17-32.
Bluman, A. (2017). Elementary Statistics: A Step by Step Approach. McGraw-Hill Education.
Bolli, T., & Pusterla, F. (2022). Decomposing the effects of digitalization on workers’ Job Satisfaction. In International Review of Economics (Vol. 69, Issue 2). Springer Berlin Heidelberg. https://doi.org/10.1007/s12232-022-00392-6
Buttelmann, F., & Karbach, J. (2017). Development and plasticity of Cognitive Flexibility in early and middle childhood. Frontiers in psychology, 8, 1040.
Buttelmann, F., & Karbach, J. (2017). Global-local processing and Cognitive Flexibility in a dual-task paradigm. Personality and Individual Differences, 116, 42-46.
Castellacci, F., & Viñas-Bardolet, C. (2019). Internet use and Job Satisfaction. Computers in Human Behavior, 90, 141–152. https://doi.org/10.1016/j.chb.2018.09.001
Cheng, P., Tallent, G., Bender, T. J., Tran, K. M., & Drake, C. L. (2017). Shift Work and Cognitive Flexibility: Decomposing Task Performance. Journal of Biological Rhythms, 32(2), 143–153
Cijan, A., JeniÄ, L., LamovÅ¡ek, A., & Stemberger, J. (2019). How digitalization changes the workplace. Dynamic Relationships Management Journal, 8(1), 3–12. https://doi.org/10.17708/DRMJ.2019.v08n01a01
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behavior: Improving performance and commitment in the workplace. McGraw-Hill Education.
Cooper, D. R., & Schindler, P. S. (2019). Business Research Methods. McGraw-Hill Education.
Dai, W. (2014). Personality, intercultural communication competence, and cultural self-efficacy of Chinese students: A moderated mediation analysis. International Journal of Intercultural Relations, 43, 135-146.
Davidescu, A.A., Apostu, S., Paul, A., & Cășuneanu, I. (2020). Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management. Sustainability, 12, 6086.
Deak, G. O., & Wiseheart, M. (2015). Cognitive Flexibility in young children: general or task-specific capacity?. Journal of Experimental Child Psychology, 131, 90-113.
Deák, G. O., & Wiseheart, M. (2015). Cognitive Flexibility in young children: General or task-specific capacity? Journal of Experimental Child Psychology, 138, 31–53. https://doi.org/10.1016/j.jecp.2015.04.003
Dennis, J. L., & Vander Wal, J. S. (2010). The Cognitive Flexibility inventory: Instrument development and estimates of reliability and validity. Cognitive Therapy and Research, 34(3), 241-253.
Djajadikerta, H. G., & Trireksani, T. (2018). The Relationship Between Job Satisfaction, Work Motivation and Organizational Commitment. Academy of Strategic Management Journal, 17(5), 1-8.
Djarwanto, P. S., & Subagyo, S. (2005). Kamus Istilah Pendidikan. Jakarta: Bumi Aksara.
Eun Sul Lee and Yun-Jeong Shin. (2017). The Effect of Cognitive Flexibility on Satisfactions with Job and life with Secondary School Teachers. The Korean Journal of School Psychology, 14(2), 235-258.
Ferdinand, A. (2014). Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.
Fiori, M., Bollmann, G., & Rossier, J. (2015). Exploring the path through which career adaptability increases Job Satisfaction and lowers job stress: The role of affect. Journal of Vocational Behavior, 91, 113-121. ISSN 0001-8791.
Fraillon, J., Ainley, J., Schulz, W., Friedman, T., & Gebhardt, E. (2014). Preparing for life in a digital age: The IEA International Computer and Information Literacy Study international report. Springer.
Fukuzaki, F., & Takeda, S. (2022). The relationship between Cognitive Flexibility and Job Performance: A meta-analysis. Journal of Vocational Behavior, 130, 103660.
Gantt, E. E., Lee, Y. L., & Burrell, N. A. (2014). Intercultural communication: A contextual approach. John Wiley & Sons.
Gibson, J. L. (1987). Organizations: Behavior, structure, processes. McGraw-Hill Education.
Hartini, N.K., Kurniawan, E.A., & Wardhani, A.K. (2021). Manajemen Sumber Daya Manusia. Yogyakarta: Deepublish.
Kosenko, K. A., McEvoy, P. M., & Cavanagh, J. F. (2019). Conceptual flexibility predicts symptoms of depression and anxiety independently of rumination and worry. Journal of Affective Disorders, 244, 33-41.
Kurniawati, D.T., & Yuana, P. (2021). The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on Job Satisfaction and employee performance. International Journal of Research in Business and Social Science (2147- 4478).
Leinikka, M., Vihavainen, A., Lukander, J., & Pakarinen, S. (2014). Cognitive Flexibility and Programming Performance. Annual Workshop of the Psychology of Programming Interest Group.
Littlejohn, A., Beetham, H., & McGill, L. (2012). Learning at the digital frontier: A review of digital literacies in theory and practice. Journal of computer assisted learning, 28(6), 547-556.
Liz, M., & Yu, Z. (2022). The effect of Digital Literacy on Job Satisfaction in the United States. Computers in Human Behavior, 125, 108056.
M., S., & Durai, S. (2017). A study on the impact of Job Satisfaction on Job Performance of Employees working in Automobile Industry, Punjab, India. Journal of Management Research, 9(1), 117. https://doi.org/10.5296/jmr.v9i1.10420
Mamun, C. A. Al, & Hasan, M. N. (2017). Factors affecting employee turnover and sound retention strategies in business organization: A conceptual view. Problems and Perspectives in Management, 15(1), 63–71. https://doi.org/10.21511/ppm.15(1).2017.06
Maxwell, J. A. (2020). Qualitative Research Design: An Interactive Approach. Sage publications.
Meade, J. E., & Rabbit, P. D. (2015). Cognitive Flexibility theory: A meta-analytic review of past research and future directions. The Journal of Applied Psychology, 100(2), 249-280.
Meyers, E. M. (2013). Digital Literacy: Bridging the digital divide. Journal of Extension, 51(6), 6FEA2.
Miner, J. B. (2005). Organizational behavior: Essential theories of motivation and leadership. M. E. Sharpe.
Mohd Abas, M.K., Yahaya, R.A., & Fee Din, M.S. (2019). Digital Literacy and its Relationship with Employee Performance in the 4IR. Journal of International Business, Economics and Entrepreneurship.
Nguyen, P.V., Trieu, H.D., Ton, U.N., Dinh, C.Q., & Tran, H. (2021). Impacts of Career Adaptability, Life Meaning, Career Satisfaction, and Work Volition on Level of Life Satisfaction and Job Performance. Humanities and social sciences, 9, 96-110.
Nur, N., Manik, E., & Saragih, S. (2016). Analisis Job Performance Pegawai dengan Menggunakan Metode AHP (Analytical Hierarchy Process) di PT. Asuransi Jasa Tania, Tbk. Jurnal Pendidikan Ekonomi Dan Bisnis, 4(2), 173-185.
Ölçer, F. (2015). Determinants of employee performance: A review of literature. Procedia-Social and Behavioral Sciences, 207, 816-825.
Ölçer, F. (2015). Human Resource Management: Issues, Challenges and Opportunities. Springer.
Pagani, L., Argentin, G., Gui, M., & Stanca, L. (n.d.). The Impact of Digital Skills on Educational Outcomes: Evidence from Performance Tests. http://dems.unimib.it/
Park, S., & Shin, Y. (2022). Is Perfectionism Beneficial or Detrimental to Creativity? Relationships between Creativity, Regulatory Focus, Cognitive Flexibility, and Creative Performance. Korean Academy of Management.
Pemerintah Kota Serang. (2021). Peraturan Walikota Serang No. 108 Tahun 2021 tentang Kedudukan Susunan Organisasi Tugas dan Fungsi serta Tata Kerja
Philosopi, L., & Itsekor, V. (2022). Digital Literacy and Job Satisfaction among librarians in academic libraries in Nigeria. Library Philosophy and Practice, 1-14.
Pitt, M., & Foreman, S. K. (1999). Internal marketing, communication and employee commitment: A study of customer contact employees. Journal of Marketing Management, 15(8), 819-835.
Puji Astuti, A., Santoso, H. B., & Mahardhika, M. R. (2021). The Development of Digital Literacy Skills Model in the Industrial Revolution 4.0 Era. Journal of Physics: Conference Series, 1788(1), 012013.
Putra, I.W., Syahrul, L., & Yulihasri (2023). The effect of Digital Literacy and transformational leadership on employee performance mediated by innovative work behavior at the Padang city population and civil registration service. Enrichment : Journal of Management.
Robbins, S. P. (2016). Organizational Behavior. Pearson Education.
Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior. Pearson.
Rusydiyah, R., Nugraha, A. T., & Sari, S. (2020). The Development of Digital Literacy-Based Learning Materials for Students of Elementary Schools. International Journal of Learning, Teaching and Educational Research, 19(6), 1-14.
Sari, I. P., & Muslichah. (2017). Pengaruh Kepemimpinan Transformasional terhadap Job Satisfaction dengan Motivasi sebagai Variabel Intervening pada Pegawai Bagian Produksi PT. Nusa Indah Jaya Utama. Jurnal Manajemen Bisnis Dan Kewirausahaan, 2(2), 150-164.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach. Wiley.
Setiawan, M., & Waridin. (2006). Pengaruh motivasi kerja terhadap Job Performance pegawai dengan sistem penilaian Job Performance sebagai variabel intervening pada bagian keuangan di PTPN VIII. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 4(2), 295-307.
Sinambela, L. P. (2019). Manajemen Sumber Daya Manusia: Teori, Konsep, dan Aplikasi. Jakarta: Kencana Prenada Media Group.
Spiro, R. J. (1988). Cognitive Flexibility theory and hypertext: Theory and technology for the non-linear and multidimensional traversal of complex subject matter. D. Nix, & R. Spiro (Eds.). Hillsdale, NJ: Lawrence Erlbaum.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
Sugiyono. (2015). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sun, J., Wang, C.C., Yang, Z., Yu, T., Li, J., & Xiong, X. (2021). Impact of organizational decentralization degree on Job Satisfaction and Job Performance: a hierarchical linear model analysis for construction projects. Engineering, Construction and Architectural Management, ahead-of-print.
Suryanto, A., Florentinus, T.S., Fakhruddin, & Prihatin, T. (2020). Contributive Use of Information Systems in Improving Performance and Work Satisfaction in the Technology Literacy Era. Proceedings of the International Conference on Science and Education and Technology (ISET 2019).
Tjiong Fei Lie. (2018). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Vaculik, M., Šoltés, V., & Krizan, J. (2016). Factors influencing employee performance in the construction industry. Procedia Engineering, 145, 1172-1179.
Valianawaty, I., & Sutanto, E. (2015). Pengaruh lingkungan kerja terhadap Job Performance pegawai di bagian umum dan keuangan di Universitas Brawijaya. Jurnal Administrasi Bisnis, 24(1), 1-11.
Vincencia Maggy Luntungan. (2016). Pengaruh Motivasi Terhadap Job Satisfaction Pegawai Pada PT. PLN (Persero) Area Sorong. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 4(3), 489-498.
Vosloban, R. (2012). The use of performance indicators in the context of sustainable development. Procedia Economics and Finance, 3, 348-352.
Wahyuni, N. E., & Handayani, T. (2018). Pengaruh Motivasi Kerja, Kepemimpinan dan Job Satisfaction terhadap Job Performance Pegawai. Jurnal Ilmiah Manajemen, 8(2), 163-180.
Wheeler, S. (2012). Digital literacies for engagement in emerging online cultures. Ece. edu. gov. on. ca/ece/sites/ece. edu. gov. on. ca. ece/files/tech_report_2012_en_0. pdf.
Wilson, K. E., & Green, D. P. (2021). Exploring the relationship between social Cognitive Flexibility and well-being in adolescents. Journal of Adolescence, 89, 144-150.
Yoo, S. J., & Huang, W. D. (2016). Digital divide and social media literacy: A narrative inquiry of underprivileged students in South Korea. Educational Technology Research and Development, 64(5), 889-907.
Yumiarty, Y., Rusman, R., Sari, M. (2021). The role of Digital Literacy in achieving change. International Journal of Emerging Technologies in Learning, 16(3), 1-9.
Yusuf, M., & Hasanah, I. (2019). Analisis Pengaruh Gaya Kepemimpinan, Kompensasi, dan Motivasi terhadap Job Satisfaction Pegawai PT. PLN (Persero) Rayon Blitar. Jurnal Ilmiah Mahasiswa Ekonomi Akuntansi, 4(1), 54-64.
Yvonne, W., Rahman, R. H. A., & Long, C. S. (2014). Employee Job Satisfaction and Job Performance: A case study in a franchised retail-chain organization. Research Journal of Applied Sciences, Engineering and Technology, 8(17), 1875–1883. https://doi.org/10.19026/rjaset.8.1176
Affandi, M. (2018). Faktor-Faktor yang Mempengaruhi Job Satisfaction Pegawai pada Perusahaan Jasa. Jurnal Manajemen dan Bisnis Sriwijaya, 16(2), 129-139.
Affandi, M. A. (2018). Pengaruh Job Satisfaction terhadap Job Performance Pegawai. Jurnal Manajemen dan Bisnis Indonesia, 5(1), 17-30.
Aida Vitayala S. Hubeis. (2019). Manajemen Sumber Daya Manusia: Teori dan Praktik. Jakarta: Bumi Aksara.
Aisyah, D.N., Lumbanraja, P., & Gultom, P. (2023). THE INFLUENCE OF WORKLOAD AND ADAPTATION ABILITY ON EMPLOYEE PERFORMANCE THROUGH SATISFACTION WORK AT PT. BANK OF SUMUT REGIONAL 1 MEDAN. International Journal of Educational Review, Law And Social Sciences (IJERLAS).
Alamanda, R., Utami, M. W., & Jayanti, E. S. (2020). Analisis Faktor-Faktor yang Mempengaruhi Job Satisfaction pada Pegawai PT. Adira Dinamika Multi Finance Tbk. Jurnal Manajemen Dan Kewirausahaan, 22(1), 1-12.
Algharaibeh, A. M. (2020). The relationship between Cognitive Flexibility and Job Performance among employees in the Jordanian banking sector. Journal of Business and Management, 22(6), 41-53.
Alobidyeen, B., Al-Edainat, S., Al-Shabatat, S., & Al-Shabatat, S. (2022). Digitalization and its Impact on Employee’s Performance: A Case Study on Greater Tafila Municipality. International Journal of Business and Administrative Studies, 8(1), 113–127. https://doi.org/10.20469/ijbas.8.10004-1
Arnold, K. M., & Hirst, W. (2021). Perceptual flexibility and its relation to creativity. Psychology of Aesthetics, Creativity, and the Arts, 15(1), 47-57.
Arum, D. D., & Utomo, I. S. (2018). Pengaruh Budaya Organisasi, Motivasi, dan Job Satisfaction terhadap Job Performance Pegawai pada PT. Kereta Api Indonesia (Persero) Daerah Operasi VII Madiun. Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 57(1), 13-19.
Aydin, G., & Odaci, H. (2020). The relationship between Cognitive Flexibility and creativity in employees. Journal of Management Development, 39(5), 540-551.
Bakhtiar, A., & Daulay, D. (2017). The Influence of Leadership Style, Work Motivation and Job Satisfaction on Employee Performance. Journal of Management, 3(1), 1-10.
Bawden, D. (2008). Origins and Concepts of Digital Literacy. Digital Literacies: Concepts, Policies and Practices, 17-32.
Bluman, A. (2017). Elementary Statistics: A Step by Step Approach. McGraw-Hill Education.
Bolli, T., & Pusterla, F. (2022). Decomposing the effects of digitalization on workers’ Job Satisfaction. In International Review of Economics (Vol. 69, Issue 2). Springer Berlin Heidelberg. https://doi.org/10.1007/s12232-022-00392-6
Buttelmann, F., & Karbach, J. (2017). Development and plasticity of Cognitive Flexibility in early and middle childhood. Frontiers in psychology, 8, 1040.
Buttelmann, F., & Karbach, J. (2017). Global-local processing and Cognitive Flexibility in a dual-task paradigm. Personality and Individual Differences, 116, 42-46.
Castellacci, F., & Viñas-Bardolet, C. (2019). Internet use and Job Satisfaction. Computers in Human Behavior, 90, 141–152. https://doi.org/10.1016/j.chb.2018.09.001
Cheng, P., Tallent, G., Bender, T. J., Tran, K. M., & Drake, C. L. (2017). Shift Work and Cognitive Flexibility: Decomposing Task Performance. Journal of Biological Rhythms, 32(2), 143–153
Cijan, A., JeniÄ, L., LamovÅ¡ek, A., & Stemberger, J. (2019). How digitalization changes the workplace. Dynamic Relationships Management Journal, 8(1), 3–12. https://doi.org/10.17708/DRMJ.2019.v08n01a01
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behavior: Improving performance and commitment in the workplace. McGraw-Hill Education.
Cooper, D. R., & Schindler, P. S. (2019). Business Research Methods. McGraw-Hill Education.
Dai, W. (2014). Personality, intercultural communication competence, and cultural self-efficacy of Chinese students: A moderated mediation analysis. International Journal of Intercultural Relations, 43, 135-146.
Davidescu, A.A., Apostu, S., Paul, A., & Cășuneanu, I. (2020). Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management. Sustainability, 12, 6086.
Deak, G. O., & Wiseheart, M. (2015). Cognitive Flexibility in young children: general or task-specific capacity?. Journal of Experimental Child Psychology, 131, 90-113.
Deák, G. O., & Wiseheart, M. (2015). Cognitive Flexibility in young children: General or task-specific capacity? Journal of Experimental Child Psychology, 138, 31–53. https://doi.org/10.1016/j.jecp.2015.04.003
Dennis, J. L., & Vander Wal, J. S. (2010). The Cognitive Flexibility inventory: Instrument development and estimates of reliability and validity. Cognitive Therapy and Research, 34(3), 241-253.
Djajadikerta, H. G., & Trireksani, T. (2018). The Relationship Between Job Satisfaction, Work Motivation and Organizational Commitment. Academy of Strategic Management Journal, 17(5), 1-8.
Djarwanto, P. S., & Subagyo, S. (2005). Kamus Istilah Pendidikan. Jakarta: Bumi Aksara.
Eun Sul Lee and Yun-Jeong Shin. (2017). The Effect of Cognitive Flexibility on Satisfactions with Job and life with Secondary School Teachers. The Korean Journal of School Psychology, 14(2), 235-258.
Ferdinand, A. (2014). Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.
Fiori, M., Bollmann, G., & Rossier, J. (2015). Exploring the path through which career adaptability increases Job Satisfaction and lowers job stress: The role of affect. Journal of Vocational Behavior, 91, 113-121. ISSN 0001-8791.
Fraillon, J., Ainley, J., Schulz, W., Friedman, T., & Gebhardt, E. (2014). Preparing for life in a digital age: The IEA International Computer and Information Literacy Study international report. Springer.
Fukuzaki, F., & Takeda, S. (2022). The relationship between Cognitive Flexibility and Job Performance: A meta-analysis. Journal of Vocational Behavior, 130, 103660.
Gantt, E. E., Lee, Y. L., & Burrell, N. A. (2014). Intercultural communication: A contextual approach. John Wiley & Sons.
Gibson, J. L. (1987). Organizations: Behavior, structure, processes. McGraw-Hill Education.
Hartini, N.K., Kurniawan, E.A., & Wardhani, A.K. (2021). Manajemen Sumber Daya Manusia. Yogyakarta: Deepublish.
Kosenko, K. A., McEvoy, P. M., & Cavanagh, J. F. (2019). Conceptual flexibility predicts symptoms of depression and anxiety independently of rumination and worry. Journal of Affective Disorders, 244, 33-41.
Kurniawati, D.T., & Yuana, P. (2021). The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on Job Satisfaction and employee performance. International Journal of Research in Business and Social Science (2147- 4478).
Leinikka, M., Vihavainen, A., Lukander, J., & Pakarinen, S. (2014). Cognitive Flexibility and Programming Performance. Annual Workshop of the Psychology of Programming Interest Group.
Littlejohn, A., Beetham, H., & McGill, L. (2012). Learning at the digital frontier: A review of digital literacies in theory and practice. Journal of computer assisted learning, 28(6), 547-556.
Liz, M., & Yu, Z. (2022). The effect of Digital Literacy on Job Satisfaction in the United States. Computers in Human Behavior, 125, 108056.
M., S., & Durai, S. (2017). A study on the impact of Job Satisfaction on Job Performance of Employees working in Automobile Industry, Punjab, India. Journal of Management Research, 9(1), 117. https://doi.org/10.5296/jmr.v9i1.10420
Mamun, C. A. Al, & Hasan, M. N. (2017). Factors affecting employee turnover and sound retention strategies in business organization: A conceptual view. Problems and Perspectives in Management, 15(1), 63–71. https://doi.org/10.21511/ppm.15(1).2017.06
Maxwell, J. A. (2020). Qualitative Research Design: An Interactive Approach. Sage publications.
Meade, J. E., & Rabbit, P. D. (2015). Cognitive Flexibility theory: A meta-analytic review of past research and future directions. The Journal of Applied Psychology, 100(2), 249-280.
Meyers, E. M. (2013). Digital Literacy: Bridging the digital divide. Journal of Extension, 51(6), 6FEA2.
Miner, J. B. (2005). Organizational behavior: Essential theories of motivation and leadership. M. E. Sharpe.
Mohd Abas, M.K., Yahaya, R.A., & Fee Din, M.S. (2019). Digital Literacy and its Relationship with Employee Performance in the 4IR. Journal of International Business, Economics and Entrepreneurship.
Nguyen, P.V., Trieu, H.D., Ton, U.N., Dinh, C.Q., & Tran, H. (2021). Impacts of Career Adaptability, Life Meaning, Career Satisfaction, and Work Volition on Level of Life Satisfaction and Job Performance. Humanities and social sciences, 9, 96-110.
Nur, N., Manik, E., & Saragih, S. (2016). Analisis Job Performance Pegawai dengan Menggunakan Metode AHP (Analytical Hierarchy Process) di PT. Asuransi Jasa Tania, Tbk. Jurnal Pendidikan Ekonomi Dan Bisnis, 4(2), 173-185.
Ölçer, F. (2015). Determinants of employee performance: A review of literature. Procedia-Social and Behavioral Sciences, 207, 816-825.
Ölçer, F. (2015). Human Resource Management: Issues, Challenges and Opportunities. Springer.
Pagani, L., Argentin, G., Gui, M., & Stanca, L. (n.d.). The Impact of Digital Skills on Educational Outcomes: Evidence from Performance Tests. http://dems.unimib.it/
Park, S., & Shin, Y. (2022). Is Perfectionism Beneficial or Detrimental to Creativity? Relationships between Creativity, Regulatory Focus, Cognitive Flexibility, and Creative Performance. Korean Academy of Management.
Pemerintah Kota Serang. (2021). Peraturan Walikota Serang No. 108 Tahun 2021 tentang Kedudukan Susunan Organisasi Tugas dan Fungsi serta Tata Kerja
Philosopi, L., & Itsekor, V. (2022). Digital Literacy and Job Satisfaction among librarians in academic libraries in Nigeria. Library Philosophy and Practice, 1-14.
Pitt, M., & Foreman, S. K. (1999). Internal marketing, communication and employee commitment: A study of customer contact employees. Journal of Marketing Management, 15(8), 819-835.
Puji Astuti, A., Santoso, H. B., & Mahardhika, M. R. (2021). The Development of Digital Literacy Skills Model in the Industrial Revolution 4.0 Era. Journal of Physics: Conference Series, 1788(1), 012013.
Putra, I.W., Syahrul, L., & Yulihasri (2023). The effect of Digital Literacy and transformational leadership on employee performance mediated by innovative work behavior at the Padang city population and civil registration service. Enrichment : Journal of Management.
Robbins, S. P. (2016). Organizational Behavior. Pearson Education.
Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior. Pearson.
Rusydiyah, R., Nugraha, A. T., & Sari, S. (2020). The Development of Digital Literacy-Based Learning Materials for Students of Elementary Schools. International Journal of Learning, Teaching and Educational Research, 19(6), 1-14.
Sari, I. P., & Muslichah. (2017). Pengaruh Kepemimpinan Transformasional terhadap Job Satisfaction dengan Motivasi sebagai Variabel Intervening pada Pegawai Bagian Produksi PT. Nusa Indah Jaya Utama. Jurnal Manajemen Bisnis Dan Kewirausahaan, 2(2), 150-164.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach. Wiley.
Setiawan, M., & Waridin. (2006). Pengaruh motivasi kerja terhadap Job Performance pegawai dengan sistem penilaian Job Performance sebagai variabel intervening pada bagian keuangan di PTPN VIII. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 4(2), 295-307.
Sinambela, L. P. (2019). Manajemen Sumber Daya Manusia: Teori, Konsep, dan Aplikasi. Jakarta: Kencana Prenada Media Group.
Spiro, R. J. (1988). Cognitive Flexibility theory and hypertext: Theory and technology for the non-linear and multidimensional traversal of complex subject matter. D. Nix, & R. Spiro (Eds.). Hillsdale, NJ: Lawrence Erlbaum.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
Sugiyono. (2015). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sun, J., Wang, C.C., Yang, Z., Yu, T., Li, J., & Xiong, X. (2021). Impact of organizational decentralization degree on Job Satisfaction and Job Performance: a hierarchical linear model analysis for construction projects. Engineering, Construction and Architectural Management, ahead-of-print.
Suryanto, A., Florentinus, T.S., Fakhruddin, & Prihatin, T. (2020). Contributive Use of Information Systems in Improving Performance and Work Satisfaction in the Technology Literacy Era. Proceedings of the International Conference on Science and Education and Technology (ISET 2019).
Tjiong Fei Lie. (2018). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Vaculik, M., Šoltés, V., & Krizan, J. (2016). Factors influencing employee performance in the construction industry. Procedia Engineering, 145, 1172-1179.
Valianawaty, I., & Sutanto, E. (2015). Pengaruh lingkungan kerja terhadap Job Performance pegawai di bagian umum dan keuangan di Universitas Brawijaya. Jurnal Administrasi Bisnis, 24(1), 1-11.
Vincencia Maggy Luntungan. (2016). Pengaruh Motivasi Terhadap Job Satisfaction Pegawai Pada PT. PLN (Persero) Area Sorong. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 4(3), 489-498.
Vosloban, R. (2012). The use of performance indicators in the context of sustainable development. Procedia Economics and Finance, 3, 348-352.
Wahyuni, N. E., & Handayani, T. (2018). Pengaruh Motivasi Kerja, Kepemimpinan dan Job Satisfaction terhadap Job Performance Pegawai. Jurnal Ilmiah Manajemen, 8(2), 163-180.
Wheeler, S. (2012). Digital literacies for engagement in emerging online cultures. Ece. edu. gov. on. ca/ece/sites/ece. edu. gov. on. ca. ece/files/tech_report_2012_en_0. pdf.
Wilson, K. E., & Green, D. P. (2021). Exploring the relationship between social Cognitive Flexibility and well-being in adolescents. Journal of Adolescence, 89, 144-150.
Yoo, S. J., & Huang, W. D. (2016). Digital divide and social media literacy: A narrative inquiry of underprivileged students in South Korea. Educational Technology Research and Development, 64(5), 889-907.
Yumiarty, Y., Rusman, R., Sari, M. (2021). The role of Digital Literacy in achieving change. International Journal of Emerging Technologies in Learning, 16(3), 1-9.
Yusuf, M., & Hasanah, I. (2019). Analisis Pengaruh Gaya Kepemimpinan, Kompensasi, dan Motivasi terhadap Job Satisfaction Pegawai PT. PLN (Persero) Rayon Blitar. Jurnal Ilmiah Mahasiswa Ekonomi Akuntansi, 4(1), 54-64.
Yvonne, W., Rahman, R. H. A., & Long, C. S. (2014). Employee Job Satisfaction and Job Performance: A case study in a franchised retail-chain organization. Research Journal of Applied Sciences, Engineering and Technology, 8(17), 1875–1883. https://doi.org/10.19026/rjaset.8.1176
Published
2024-02-23
How to Cite
Putro, E., Basrowi, & Permana, A. (2024). The role of Job Satisfaction as a mediator of the relationship between Cognitive Flexibility, Digital Literacy and Job Performance of Non-ASN Employees in Work Units in charge of Personnel, Planning and Finance within the Regional Secretariat of Serang City. Cendekia: Jurnal Pendidikan Dan Pembelajaran, 18(1), 1-23. https://doi.org/10.30957/cendekia.v18i1.877
Section
Articles
Copyright (c) 2024 Eko Putro, Eka Tajjuroh, Nunik Permata, Wulan Riska Dewi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
