The Influence Of The Use Of Social Media In The Workplace On Employee Performance By Considering The Mediation Role Of Social Capital And Knowledge Transfer
Abstract views: 200
,
pdf downloads: 120
Keywords:
Use of Social Media in the Workplace, Employee Performance, Social Capital, Knowledge Transfer
Abstract
Nowadays, social media is not only used for personal or social relationships. However, it has been widely used for work purposes, namely communicating, collaborating, exchanging information and sharing knowledge. However, there are only a few studies that discuss the relationship between the use of social media in the workplace and employee performance in the government sector. Specifically, this research aims to identify the influence of social media use on employee performance through its impact on social capital and knowledge sharing in the government sector. This research uses quantitative methods with analysis structural equation modelling partial least square (SEM-PLS) with a sample of 109 non-ASN employees at BPKAD Serang City and BPKAD Serang Regency. The research results prove that there is a significant influence in the direction of a positive relationship between the use of social media in the workplace and social capital. There is no influence from the use of social media in the workplace on employee performance. There is a significant influence in the direction of a positive relationship between the use of social media in the workplace and knowledge transfer. There is a significant influence in the direction of a positive relationship between social capital and employee performance. There is a significant influence in the direction of a positive relationship between knowledge transfer and employee performance.
Downloads
Download data is not yet available.
References
Abd Rahman, I., Othman, A. S., Nelson Cruz, M. C., & Aziz, A. (2020). The Implications Of Social Media Use On Employee Performance. International Journal Of Entrepreneurship And Management Practices, 3(11), 22–33. Https://Doi.Org/10.35631/Ijemp.311003
Abdillah, A.Chaidir dan Farid Wajdi. 2011. Pengaruh Kepemimpinan, Stres Kerja, Disiplin Kerja,Dan Kompensasi Dengan Kinerja Pegawai . Daya Saing Jurnal Ekonomi Manajemen Sumber Daya, Vol. 12, No. 1, Juni 2011, Universitas Muhammadiyah Surakarta.
Acquaah, M. (2007), “Managerial social capital, strategic orientation, andorganizational performance in an emerging economyâ€, Strategic Management Journal, Vol. 28 No. 12, pp. 1235-1255
Adler, P. S., & Kwon, S. W. (2002). Social Capital: Prospects For A New Concept. Academy Of Management Review, 27(1), 17–40. Https://Doi.Org/10.5465/AMR.2002.5922314
Agustriyana, 2015, Analisis Faktor-Faktor Penempatan Karyawan Terhadap Motivasi kerja Karyawan di PT. Yuniko Asia Prima di Kota Bandung. Jurnal Ekonomi,Bisnis& Entrepreneurship. Vol. 9, No. 2, Oktober 2015, 158-178ISSN2443-2121
Agneessens, F., & Wittek, R. (2012). Where Do Intra-Organizational Advice Relations Come From? The Role Of Informal Status And Social Capital In Social Exchange. Social Networks, 34(3), 333–345. Https://Doi.Org/10.1016/J.Socnet.2011.04.002
Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking Dimensions Of Social Media Use To Job Performance: The Role Of Social Capital. Journal Of Strategic Information Systems, 24(2), 65–89. Https://Doi.Org/10.1016/J.Jsis.2015.03.001
Aligholi. M., & Asefikia. M., (2015). The Relationship between knowledge Sharingand innovation and their impact on market development. Applied mathematics in Engineering, Management and Technology Vol. 3 No. 2, pp.1-9.
Armstrong, M., & Baron, A. (1998). Performance management: The new realities.State Mutual Book & Periodical Service.
Andrews, R. (2010). Organizational Social Capital, Structure And Performance. Human Relations, 63(5), 583–608. Https://Doi.Org/10.1177/0018726709342931
Andres, H.P. and Zmud, R.W. (2002), “A contingency approach to software project coordinationâ€, Journal of Management Information Systems, Vol. 18 No. 3, pp. 41-70.
Andrews, K.M. and Delahaye, B.L. (2000), “Influences on knowledge processes in organizational learning: the psychosocial filterâ€, Journal of Management Studies, Vol. 37 No. 6, pp. 797-810.
Atzori, L., Iera, A. and Morabito, G. (2014), “From ‘smart objects’ to ‘social objects’: the next evolutionary step of the internet of thingsâ€, Communications Magazine, IEEE, Vol. 52 No. 1, pp. 97-105.
Atzori, L., Iera, A., Morabito, G. and Nitti, M. (2012), “The social internet of things (SIoT) – when social networks meet the internet of things: concept, architecture and network characterizationâ€, Computer Networks, Vol. 56 No. 16, pp. 3594-3608.
Azis, Dirham. 2018. Pengaruh Motivasi Kerja, Kompetensi, Dan Kompensasi Terhadap Kinerja Pegawai Pada Kantor Pelayanan Pajak Pratama Makassar Selatan. Jurnal Aplikasi Manajemen, Ekonomi dan Bisnis. Vol. 2, No.2, April 2018. ISSN 2541-1438; E-ISSN 2550-0783
Bailey, J., Schermerhorn, J., Hunt, J., & Osborn, R. (1991). Managing organisational behaviour. Jacaranda Wiley Ltd, 375-376.
Balogun, A. G., & Adetula, G. A. (2015). Willingness to share and use tacit knowledge among employees in team-based organisations: are the dimensions of interpersonal trust employee facilitators. In Information and Knowledge Management (Vol. 5, No. 7, pp. 100-107).
Batubara R (2017). Pengaruh penggunaan media sosial dan transfer pengetahuan terhadap kinerja pegawai pemerintahan. Jurnal Riset Sains Manajemen (Vol. 1, No. 1,pp. 55-66).
Bell, Simon J, Seigyoung Auh, and Karen Smalley (2005), “Customer Relationship
Babu, S., Hareendrakumar VR, & Subramoniam, S. (2020). Impact Of Social Media On Work Performance At A Technopark In India. Metamorphosis: A Journal Of Management Research, 19(1), 59–71. Https://Doi.Org/10.1177/0972622520962949
Bourdieu, P. (1977). Outline Of A Theory Of Practice. Cambridge University Press. Https://Doi.Org/10.1017/CBO9780511812507
Bourdieu, P., & Nice, R. (1977). Outline Of A Theory Of Practice. Cambridge University Press. Https://Doi.Org/10.1017/CBO9780511812507
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological factors, and organizational climate. MIS quarterly, 29(1), 87-111.
Borgatti, S. and Halgin, D.S. (2011), “On network theoryâ€, Organization Science, Vol. 22 No. 5, pp. 1168-1181.
Burt, R.S. (2010), Neighbor Networks: Competitive Advantage Local and Personal, Oxford University Press, New York, NY.
Cao, X., Guo, X., Vogel, D. R., Liu, H., & Gu, J. (2012a). Understanding The Influence Of Social Media In The Workplace: An Integration Of Media Synchronicity And Social Capital Theories. 3938–3947. Https://Doi.Org/10.1109/HICSS.2012.618
Cao, X., Guo, X., Vogel, D. R., Liu, H., & Gu, J. (2012). Understanding The Influence Of Social Media In The Workplace: An Integration Of Media Synchronicity And Social Capital Theories. 3938–3947. Https://Doi.Org/10.1109/HICSS.2012.618
Cao, X., Guo, X., Vogel, D., & Zhang, X. (2016). Exploring The Influence Of Social Media On Employee Work Performance. Internet Research, 26(2), 529–545. Https://Doi.Org/10.1108/Intr-11-2014-0299
Castilla, E. J. (2005b). Social Networks And Employee Performance In A Call Center 1 (AJS, Vol. 110, Pp. 1243–1243).
Calantone, R. J., Cavusgil, S. T., & Yushan, Z. (2002). Learning orientation, firminnovation capability, and firm performance. Industrial Marketing Management 31(6), 515-524
Chang, H. H., & Chuang, S. S. (2011). Social Capital And Individual Motivations On Knowledge Sharing: Participant Involvement As A Moderator. Information And Management, 48(1), 9–18. Https://Doi.Org/10.1016/J.Im.2010.11.001
Chang, H.-J. (2015). Online Conversations: A Semantic Network Analysis Of Cultural Differences In Conversations On Mcdonald’s Corporate Facebook Sites Between Taiwan And The USA. Journal Of Computer And Communications, 03(06), 94–106. Https://Doi.Org/10.4236/Jcc.2015.36010
Chen, C. J., Hsiao, Y. C., & Chu, M. A. (2014). Transfer Mechanisms And Knowledge Transfer: The Cooperative Competency Perspective. Journal Of Business Research, 67(12), 2531–2541. Https://Doi.Org/10.1016/J.Jbusres.2014.03.011
Chiu, C. M., Hsu, M. H., & Wang, E. T. G. (2006). Understanding Knowledge Sharing In Virtual Communities: An Integration Of Social Capital And Social Cognitive Theories. Decision Support Systems, 42(3), 1872–1888. Https://Doi.Org/10.1016/J.Dss.2006.04.001
Chow, W. S., & Chan, L. S. (2008). Social Network, Social Trust And Shared Goals In Organizational Knowledge Sharing. Information And Management, 45(7), 458–465. Https://Doi.Org/10.1016/J.Im.2008.06.007
Davenport, S., & Daellenbach, U. (2011). “Belonging†To A Virtual Research Centre: Exploring The Influence Of Social Capital Formation Processes On Member Identification In A Virtual Organization. British Journal Of Management, 22(1), 54–76. Https://Doi.Org/10.1111/J.1467-8551.2010.00713.X
Delavari. (2018). The Effect Of Social Media Use At Work On Employees’ Performance By Considering The Mediating Role Of Trust, Shared Vision, Network Ties And Knowledge Transfer: An Empirical Case Study. Www.Pbr.Co.In
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008b). Media, Tasks, And Communication Processes: A Theory Of Media Synchronicity (Source: MIS Quarterly, Vol. 32, Issue 3, Pp. 575–600). Http://Www.Jstor.Orgstableurl:Http://Www.Jstor.Org/Stable/25148857
Dhanaraj, C., Lyles, M. A., Steensma, H. K., & Tihanyi, L. (2004). Managing Tacit And Explicit Knowledge Transfer In Ijvs: The Role Of Relational Embeddedness And The Impact On Performance. Journal Of International Business Studies, 35(5), 428–442. Https://Doi.Org/10.1057/Palgrave.Jibs.8400098
Dharma, Robby, 2018. Pengaruh Lingkungan Kerja dan Karakteristik Pekerjaan dan Motivasi Terhadap Kinerja Karyawan Pada Bank Mega Syariah Cabang Padang. Majalah Ilmiah, Vol. 25, No. 1, Hal. 9-17, E-ISSN 2502-8774 P-ISSN 1412-5854.
DiMicco, J., Millen, D.R., Geyer, W., Dugan, C., Brownholtz, B. and Muller, M. (2008), “Motivations for social networking at workâ€, Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work (CSCW 08), ACM, New York, NY, pp. 711-720.
Dodgson, M. (1993). Organizational Learning: A Review Of Some Literatures. Organization Studies, 14(3), 375–394. Https://Doi.Org/10.1177/017084069301400303
Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The Benefits Of Facebook “Friends:†Social Capital And College Students’ Use Of Online Social Network Sites. Journal Of Computer-Mediated Communication, 12(4), 1143–1168. Https://Doi.Org/10.1111/J.1083-6101.2007.00367.X
Firman. (2016). Analisis Peran Quality Management Practices Dan Internal Knowledge Transfer Terhadap Kinerja Organisasional Pada Perguruan Tinggi Negeri Di Kota Padang (Jurnal Praktik Bisnis, Vol. 5, Issue 1).
Fondevila-Gascón, J. F., Gutiérrez-Aragón, Ó., Copeiro, M., Villalba-PalacÃn, V., & Polo-López, M. (2020a). Influence Of Instagram Stories In Attention And Emotion Depending On Gender. Comunicar, 28(63), 41–50. Https://Doi.Org/10.3916/C63-2020-04
Fondevila-Gascón, J. F., Gutiérrez-Aragón, Ó., Copeiro, M., Villalba-PalacÃn, V., & Polo-López, M. (2020b). Influence Of Instagram Stories In Attention And Emotion Depending On Gender. Comunicar, 28(63), 41–50. Https://Doi.Org/10.3916/C63-2020-04
Forstner, A., & Nedbal, D. (2017). A Problem-Centered Analysis Of Enterprise Social Software Projects. 121, 389–397. Https://Doi.Org/10.1016/J.Procs.2017.11.053
Fulk, J., & Yuan, Y. C. (2013). Location, Motivation, And Social Capitalization Via Enterprise Social Networking. Journal Of Computer-Mediated Communication, 19(1), 20–37. Https://Doi.Org/10.1111/Jcc4.12033
Ganley, D., & Lampe, C. (2009). The Ties That Bind: Social Network Principles In Online Communities. Decision Support Systems, 47(3), 266–274. Https://Doi.Org/10.1016/J.Dss.2009.02.013
Ghorbanzadeh, D., Khoruzhy, V. I., Safonova, I. V., & Morozov, I. V. (2021a). Relationships Between Social Media Usage, Social Capital And Job Performance: The Case Of Hotel Employees In Iran. Information Development. Https://Doi.Org/10.1177/02666669211030553
Ghorbanzadeh, D., Khoruzhy, V. I., Safonova, I. V., & Morozov, I. V. (2021b). Relationships Between Social Media Usage, Social Capital And Job Performance: The Case Of Hotel Employees In Iran. Information Development. Https://Doi.Org/10.1177/02666669211030553
Ghozali, Imam. 2014. Structural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS). Edisi 4. Semarang : Badan Penerbit Universitas Diponegoro.
Gulati, R. (1995). Does Familiarity Breed Trust? The Implications Of Repeated Ties For Contractual Choice In (Source: The Academy Of Management Journal, Vol. 38, Issue 1, Pp. 85–112).
Huang, L. V., & Liu, P. L. (2017). Ties That Work: Investigating The Relationships Among Coworker Connections, Work-Related Facebook Utility, Online Social Capital, And Employee Outcomes. Computers In Human Behavior, 72, 512–524. Https://Doi.Org/10.1016/J.Chb.2017.02.054
Hermawan, Hendy, 2012. Pengaruh Karakteristik Pekerjaan, Kepuasan Kerja dan Komitmen Terhadap Kinerja Karyawan PT Sebra Cipta Mandiri Malang. Jurnal Ekonomi dan Bisnis, Volume 5, Nomor 2.
Jackson, A., Yates, J.A. and Orlikowski, W. (2007), “Corporate blogging: building community through persistent digital talkâ€, Proceedings of the 40th Hawaii International Conference on System Sciences, Hawaii, HI, January 3-6, HI.
Jafar, R. M. S., Geng, S., Ahmad, W., Niu, B., & Chan, F. T. S. (2019). Social Media Usage And Employee’s Job Performance: The Moderating Role Of Social Media Rules. Industrial Management And Data Systems, 119(9), 1908–1925. Https://Doi.Org/10.1108/IMDS-02-2019-0090
Joan Morris Dimicco; David R Millen; Werner Geyer; Casey Dugan; B. Brownholtz. (2008). CSCW 2008: Conference Proceedings (P. 732). SIGCHI, Association For Computing Machinery.
Jones, O., Conway, S., & Steward, F. (2001). Social Interaction And Organisational Change (Vol. 6). Published By Imperial College Press And Distributed By World Scientific Publishing Co. Https://Doi.Org/10.1142/P177
Kasim, N. M., Fauzi, M. A., Wider, W., & Yusuf, M. F. (2022a). Understanding Social Media Usage At Work From The Perspective Of Social Capital Theory. Administrative Sciences, 12(4). Https://Doi.Org/10.3390/Admsci12040170
Kasim, N. M., Fauzi, M. A., Wider, W., & Yusuf, M. F. (2022b). Understanding Social Media Usage At Work From The Perspective Of Social Capital Theory. Administrative Sciences, 12(4). Https://Doi.Org/10.3390/Admsci12040170
Kim, Y., Sohn, D., & Choi, S. M. (2011b). Cultural Difference In Motivations For Using Social Network Sites: A Comparative Study Of American And Korean College Students. Computers In Human Behavior, 27(1), 365–372. Https://Doi.Org/10.1016/J.Chb.2010.08.015
Kwahk, K. Y., & Park, D. H. (2016). The Effects Of Network Sharing On Knowledge-Sharing Activities And Job Performance In Enterprise Social Media Environments. Computers In Human Behavior, 55, 826–839. Https://Doi.Org/10.1016/J.Chb.2015.09.044
Lefebvre, V. M., Sorenson, D., Henchion, M., & Gellynck, X. (2016). Social Capital And Knowledge Sharing Performance Of Learning Networks. International Journal Of Information Management, 36(4), 570–579. Https://Doi.Org/10.1016/J.Ijinfomgt.2015.11.008
Leftheriotis, I., & Giannakos, M. N. (2014a). Using Social Media For Work: Losing Your Time Or Improving Your Work? Computers In Human Behavior, 31(1), 134–142. Https://Doi.Org/10.1016/J.Chb.2013.10.016
Leftheriotis, I., & Giannakos, M. N. (2014b). Using Social Media For Work: Losing Your Time Or Improving Your Work? Computers In Human Behavior, 31(1), 134–142. Https://Doi.Org/10.1016/J.Chb.2013.10.016
Leonardi, P. M. (2014). Social Media, Knowledge Sharing, And Innovation: Toward A Theory Of Communication Visibility. Information Systems Research, 25(4), 796–816. Https://Doi.Org/10.1287/Isre.2014.0536
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013a). Enterprise Social Media: Definition, History, And Prospects For The Study Of Social Technologies In Organizations. Journal Of Computer-Mediated Communication, 19(1), 1–19. Https://Doi.Org/10.1111/Jcc4.12029
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013b). Enterprise Social Media: Definition, History, And Prospects For The Study Of Social Technologies In Organizations. Journal Of Computer-Mediated Communication, 19(1), 1–19. Https://Doi.Org/10.1111/Jcc4.12029
Leonardi, P. M., & Treem, J. W. (2012). Knowledge Management Technology As A Stage For Strategic Self-Presentation: Implications For Knowledge Sharing In Organizations. Information And Organization, 22(1), 37–59. Https://Doi.Org/10.1016/J.Infoandorg.2011.10.003
Levin, D. Z., & Cross, R. (2004). The Strength Of Weak Ties You Can Trust: The Mediating Role Of Trust In Effective Knowledge Transfer. Management Science, 50(11), 1477–1490. Https://Doi.Org/10.1287/Mnsc.1030.0136
Mäntymäki, M., & Riemer, K. (2016). Enterprise Social Networking: A Knowledge Management Perspective. International Journal Of Information Management, 36(6), 1042–1052. Https://Doi.Org/10.1016/J.Ijinfomgt.2016.06.009
Marbun, D. S., Juliandi, A., & Effendi, S. (2020a). The Effect Of Social Media Culture And Knowledge Transfer On Performance. Budapest International Research And Critics Institute (BIRCI-Journal): Humanities And Social Sciences, 3(3), 2513–2520. Https://Doi.Org/10.33258/Birci.V3i3.1234
Marbun, D. S., Juliandi, A., & Effendi, S. (2020b). The Effect Of Social Media Culture And Knowledge Transfer On Performance. Budapest International Research And Critics Institute (BIRCI-Journal): Humanities And Social Sciences, 3(3), 2513–2520. Https://Doi.Org/10.33258/Birci.V3i3.1234
Maynard, M. T., & Gilson, L. L. (2014). The Role Of Shared Mental Model Development In Understanding Virtual Team Effectiveness. Group And Organization Management, 39(1), 3–32. Https://Doi.Org/10.1177/1059601113475361
Munene, A. G., & Nyaribo, Y. M. (2013). Ycliffe Misuko Nyaribo |Mar. 2, 2–141.
Muqadas, F., Aslam, U., & Rahman, U. U. (2016). Antecedents Of Knowledge Sharing And Knowledge Sharing Impact On Employees’ Creativity And Work Performance.
Nahapiet, J. (1998). Zander & Kogut, 1995) And Several Other Authors (Boisot (Vol. 23, Issue 2, Pp. 242–266). Spender.
Narayanan, S., Swaminathan, J. M., & Talluri, S. (2014). Knowledge Diversity, Turnover, And Organizational-Unit Productivity: An Empirical Analysis In A Knowledge-Intensive Context. Production And Operations Management, 23(8), 1332–1351. Https://Doi.Org/10.1111/Poms.12039
NOOR, N. S. F. B. M., & SHAHROM, M. (2021). The Effect Of Social Media Usage On Employee Job Performance. Revista Română De Informatică Și Automatică, 31(1), 65–76. Https://Doi.Org/10.33436/V31i1y202105
Osoro, J. N., & Haftor, D. (N.D.). The Impact Of Enterprise Social Media On Employee Performance: The Mediating Role Of Organizational Unit.
Ouirdi, M. E., El Ouirdi, A., Segers, J., & Henderickx, E. (2014). Social Media Conceptualization And Taxonomy: A Lasswellian Framework. Journal Of Creative Communications, 9(2), 107–126. Https://Doi.Org/10.1177/0973258614528608
Padliansyah, Masjaya dan Bambang Irawan, 2014. Hubungan Karakteristik Individu Dan Keadilan Organisasional Terhadap Kinerja Pegawai Bagian Perekonomian Sekretariat Daerah Kabupaten Kutai Timur. E-Journal Administrative Reform, 2 (4) : 2659-2670, ISSN 2338-7637.
Pudjiati, dan Eka Isnianti, 2016. Pengaruh Kompetensi, Disiplin, dan Karakteristik Individu Terhadap Kinerja Dosen Universitas Balikpapan. Jurnal GeoEkonomi, Volume 07, Nomor 02, P-ISSN : 2086-1117, E-ISSN : 2503-4790.
Pitt, M., & Bennett, J. (2008a). Workforce Ownership Of Space In A Space Sharing Environment. Journal Of Facilities Management, 6(4), 290–302. Https://Doi.Org/10.1108/14725960810908154
Rahman, D., & Hartijasti, Y. (2017). Peran Social Capital Dalam Memediasi Pengaruh Social Media Terhadap Knowledge Transfer Dan Work Performance (Studi Kasus Pada Perusahaan Umum Bulog).
Rahman, S., Ramakrishnan, T., & Ngamassi, L. (2020). Impact Of Social Media Use On Student Satisfaction In Higher Education. Higher Education Quarterly, 74(3), 304–319. Https://Doi.Org/10.1111/Hequ.12228
Ramadhana, W., Haryono, S., & Surwanti, A. (2022a). Impact Of Social Media Use On Transfers Knowledge On High School Teachers In Bima District With Network Ties, Shared Vision, Trust As Mediation Variabels. AL-ISHLAH: Jurnal Pendidikan, 14(3), 4447–4456. Https://Doi.Org/10.35445/Alishlah.V14i3.1715
Ramadhana, W., Haryono, S., & Surwanti, A. (2022c). Impact Of Social Media Use On Transfers Knowledge On High School Teachers In Bima District With Network Ties, Shared Vision, Trust As Mediation Variabels. AL-ISHLAH: Jurnal Pendidikan, 14(3), 4447–4456. Https://Doi.Org/10.35445/Alishlah.V14i3.1715
Razmerita, L., Kirchner, K., & Nabeth, T. (2014a). Social Media In Organizations: Leveraging Personal And Collective Knowledge Processes. Journal Of Organizational Computing And Electronic Commerce, 24(1), 74–93. Https://Doi.Org/10.1080/10919392.2014.866504
Santoso, Imanuel Dwi, 2017. Pengaruh Motivasi, Kompensasi, Kesehatan dan Keselamatan Kerja Terhadap Kinerja Karyawan. Jurnal Ilmu dan Riset Manajemen, Volume 6, Nomor 12, ISSN : 2461-0593.
Setiawan, Joko, 2013. Pengaruh Karakteristik Individu dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT.Awetama Bina Reksa. Jurnal AKMENBIS, Vol. II, No. 01, ISSN : 2302-6847, Hal. 55-70.
Sugito, Pudjo dan Siti Nurjannah. 2004. Analisis Pengaruh Karakteristik Individu, Pekerjaan dan Organisasi pada Kinerja Karyawan Perusahaan Daerah Air Minum Kota Malang. Jurnal Penelitian. Volume XVI. Nomor 1. Universitas Merdeka. Malang
Shareef, M. A., Kapoor, K. K., Mukerji, B., Dwivedi, R., & Dwivedi, Y. K. (2020). Group Behavior In Social Media: Antecedents Of Initial Trust Formation. Computers In Human Behavior, 105. Https://Doi.Org/10.1016/J.Chb.2019.106225
Sivapatham, C. S., Bin Abd Aziz, S. A., Chin, A. T. M., Bin Mustapha Kamil, M. A., Achuthan, S., & Kanapathipillai, K. (2022). The Impact Of Social Media On Gen-Y Employees’ Work Performance In A Telco, Malaysia. European Journal Of Management And Marketing Studies, 7(4). Https://Doi.Org/10.46827/Ejmms.V7i4.1293
Smith, S. (2007). The Creative Uses Of Facebook As A Tool For Artistic Collaboration. Http://Www.Ioct.Dmu.Ac.Uk
Sun, Y., & Shang, R. A. (2014). The Interplay Between Users’ Intraorganizational Social Media Use And Social Capital. Computers In Human Behavior, 37, 334–341. Https://Doi.Org/10.1016/J.Chb.2014.03.048
Delavari (2018). The Effect Of Social Media Use At Work On Employees’ Performance By Considering The Mediating Role Of Trust, Shared Vision, Network Ties And Knowledge Transfer: An Empirical Case Study. (N.D.-C). Www.Pbr.Co.In
Tijunaitis, K., Jeske, D., & Shultz, K. S. (2019). Virtuality At Work And Social Media Use Among Dispersed Workers: Promoting Network Ties, Shared Vision And Trust. Employee Relations, 41(3), 358–373. Https://Doi.Org/10.1108/ER-03-2018-0093
Van Osch, W., Steinfield, C. W., & Balogh, B. A. (N.D.). Enterprise Social Media: Challenges And Opportunities For Organizational Communication And Collaboration.
Van Zoonen, W., Verhoeven, J. W. M., & Elving, W. J. L. (2014a). Understanding Work-Related Social Media Use: An Extension Of Theory Of Planned Behavior (International Journal Of Management, Vol. 3, Issue 4, Pp. 164–183). Http://Ssrn.Com/Abstract=2539427http://Www.Ijmess.Com
Van Zoonen, W., Verhoeven, J. W. M., & Elving, W. J. L. (2014b). Understanding Work-Related Social Media Use: An Extension Of Theory Of Planned Behavior (International Journal Of Management, Vol. 3, Issue 4, Pp. 164–183). Http://Ssrn.Com/Abstract=2539427http://Www.Ijmess.Com
Yang, M. H., Weng, S. S., & Hsiao, P. I. (2014a). Measuring Blog Service Innovation In Social Media Services. Internet Research, 24(1), 110–128. Https://Doi.Org/10.1108/Intr-12-2012-0253
Yakin, Didik Chusnul, 2013. Pengaruh Implementasi Kebijakan, Karakteristik Individu, Karakteristik Organisasi Terhadap Motivasi Kerja dan Kinerja Sekretaris Desa di Kabupaten Mojoke
Abdillah, A.Chaidir dan Farid Wajdi. 2011. Pengaruh Kepemimpinan, Stres Kerja, Disiplin Kerja,Dan Kompensasi Dengan Kinerja Pegawai . Daya Saing Jurnal Ekonomi Manajemen Sumber Daya, Vol. 12, No. 1, Juni 2011, Universitas Muhammadiyah Surakarta.
Acquaah, M. (2007), “Managerial social capital, strategic orientation, andorganizational performance in an emerging economyâ€, Strategic Management Journal, Vol. 28 No. 12, pp. 1235-1255
Adler, P. S., & Kwon, S. W. (2002). Social Capital: Prospects For A New Concept. Academy Of Management Review, 27(1), 17–40. Https://Doi.Org/10.5465/AMR.2002.5922314
Agustriyana, 2015, Analisis Faktor-Faktor Penempatan Karyawan Terhadap Motivasi kerja Karyawan di PT. Yuniko Asia Prima di Kota Bandung. Jurnal Ekonomi,Bisnis& Entrepreneurship. Vol. 9, No. 2, Oktober 2015, 158-178ISSN2443-2121
Agneessens, F., & Wittek, R. (2012). Where Do Intra-Organizational Advice Relations Come From? The Role Of Informal Status And Social Capital In Social Exchange. Social Networks, 34(3), 333–345. Https://Doi.Org/10.1016/J.Socnet.2011.04.002
Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking Dimensions Of Social Media Use To Job Performance: The Role Of Social Capital. Journal Of Strategic Information Systems, 24(2), 65–89. Https://Doi.Org/10.1016/J.Jsis.2015.03.001
Aligholi. M., & Asefikia. M., (2015). The Relationship between knowledge Sharingand innovation and their impact on market development. Applied mathematics in Engineering, Management and Technology Vol. 3 No. 2, pp.1-9.
Armstrong, M., & Baron, A. (1998). Performance management: The new realities.State Mutual Book & Periodical Service.
Andrews, R. (2010). Organizational Social Capital, Structure And Performance. Human Relations, 63(5), 583–608. Https://Doi.Org/10.1177/0018726709342931
Andres, H.P. and Zmud, R.W. (2002), “A contingency approach to software project coordinationâ€, Journal of Management Information Systems, Vol. 18 No. 3, pp. 41-70.
Andrews, K.M. and Delahaye, B.L. (2000), “Influences on knowledge processes in organizational learning: the psychosocial filterâ€, Journal of Management Studies, Vol. 37 No. 6, pp. 797-810.
Atzori, L., Iera, A. and Morabito, G. (2014), “From ‘smart objects’ to ‘social objects’: the next evolutionary step of the internet of thingsâ€, Communications Magazine, IEEE, Vol. 52 No. 1, pp. 97-105.
Atzori, L., Iera, A., Morabito, G. and Nitti, M. (2012), “The social internet of things (SIoT) – when social networks meet the internet of things: concept, architecture and network characterizationâ€, Computer Networks, Vol. 56 No. 16, pp. 3594-3608.
Azis, Dirham. 2018. Pengaruh Motivasi Kerja, Kompetensi, Dan Kompensasi Terhadap Kinerja Pegawai Pada Kantor Pelayanan Pajak Pratama Makassar Selatan. Jurnal Aplikasi Manajemen, Ekonomi dan Bisnis. Vol. 2, No.2, April 2018. ISSN 2541-1438; E-ISSN 2550-0783
Bailey, J., Schermerhorn, J., Hunt, J., & Osborn, R. (1991). Managing organisational behaviour. Jacaranda Wiley Ltd, 375-376.
Balogun, A. G., & Adetula, G. A. (2015). Willingness to share and use tacit knowledge among employees in team-based organisations: are the dimensions of interpersonal trust employee facilitators. In Information and Knowledge Management (Vol. 5, No. 7, pp. 100-107).
Batubara R (2017). Pengaruh penggunaan media sosial dan transfer pengetahuan terhadap kinerja pegawai pemerintahan. Jurnal Riset Sains Manajemen (Vol. 1, No. 1,pp. 55-66).
Bell, Simon J, Seigyoung Auh, and Karen Smalley (2005), “Customer Relationship
Babu, S., Hareendrakumar VR, & Subramoniam, S. (2020). Impact Of Social Media On Work Performance At A Technopark In India. Metamorphosis: A Journal Of Management Research, 19(1), 59–71. Https://Doi.Org/10.1177/0972622520962949
Bourdieu, P. (1977). Outline Of A Theory Of Practice. Cambridge University Press. Https://Doi.Org/10.1017/CBO9780511812507
Bourdieu, P., & Nice, R. (1977). Outline Of A Theory Of Practice. Cambridge University Press. Https://Doi.Org/10.1017/CBO9780511812507
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological factors, and organizational climate. MIS quarterly, 29(1), 87-111.
Borgatti, S. and Halgin, D.S. (2011), “On network theoryâ€, Organization Science, Vol. 22 No. 5, pp. 1168-1181.
Burt, R.S. (2010), Neighbor Networks: Competitive Advantage Local and Personal, Oxford University Press, New York, NY.
Cao, X., Guo, X., Vogel, D. R., Liu, H., & Gu, J. (2012a). Understanding The Influence Of Social Media In The Workplace: An Integration Of Media Synchronicity And Social Capital Theories. 3938–3947. Https://Doi.Org/10.1109/HICSS.2012.618
Cao, X., Guo, X., Vogel, D. R., Liu, H., & Gu, J. (2012). Understanding The Influence Of Social Media In The Workplace: An Integration Of Media Synchronicity And Social Capital Theories. 3938–3947. Https://Doi.Org/10.1109/HICSS.2012.618
Cao, X., Guo, X., Vogel, D., & Zhang, X. (2016). Exploring The Influence Of Social Media On Employee Work Performance. Internet Research, 26(2), 529–545. Https://Doi.Org/10.1108/Intr-11-2014-0299
Castilla, E. J. (2005b). Social Networks And Employee Performance In A Call Center 1 (AJS, Vol. 110, Pp. 1243–1243).
Calantone, R. J., Cavusgil, S. T., & Yushan, Z. (2002). Learning orientation, firminnovation capability, and firm performance. Industrial Marketing Management 31(6), 515-524
Chang, H. H., & Chuang, S. S. (2011). Social Capital And Individual Motivations On Knowledge Sharing: Participant Involvement As A Moderator. Information And Management, 48(1), 9–18. Https://Doi.Org/10.1016/J.Im.2010.11.001
Chang, H.-J. (2015). Online Conversations: A Semantic Network Analysis Of Cultural Differences In Conversations On Mcdonald’s Corporate Facebook Sites Between Taiwan And The USA. Journal Of Computer And Communications, 03(06), 94–106. Https://Doi.Org/10.4236/Jcc.2015.36010
Chen, C. J., Hsiao, Y. C., & Chu, M. A. (2014). Transfer Mechanisms And Knowledge Transfer: The Cooperative Competency Perspective. Journal Of Business Research, 67(12), 2531–2541. Https://Doi.Org/10.1016/J.Jbusres.2014.03.011
Chiu, C. M., Hsu, M. H., & Wang, E. T. G. (2006). Understanding Knowledge Sharing In Virtual Communities: An Integration Of Social Capital And Social Cognitive Theories. Decision Support Systems, 42(3), 1872–1888. Https://Doi.Org/10.1016/J.Dss.2006.04.001
Chow, W. S., & Chan, L. S. (2008). Social Network, Social Trust And Shared Goals In Organizational Knowledge Sharing. Information And Management, 45(7), 458–465. Https://Doi.Org/10.1016/J.Im.2008.06.007
Davenport, S., & Daellenbach, U. (2011). “Belonging†To A Virtual Research Centre: Exploring The Influence Of Social Capital Formation Processes On Member Identification In A Virtual Organization. British Journal Of Management, 22(1), 54–76. Https://Doi.Org/10.1111/J.1467-8551.2010.00713.X
Delavari. (2018). The Effect Of Social Media Use At Work On Employees’ Performance By Considering The Mediating Role Of Trust, Shared Vision, Network Ties And Knowledge Transfer: An Empirical Case Study. Www.Pbr.Co.In
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008b). Media, Tasks, And Communication Processes: A Theory Of Media Synchronicity (Source: MIS Quarterly, Vol. 32, Issue 3, Pp. 575–600). Http://Www.Jstor.Orgstableurl:Http://Www.Jstor.Org/Stable/25148857
Dhanaraj, C., Lyles, M. A., Steensma, H. K., & Tihanyi, L. (2004). Managing Tacit And Explicit Knowledge Transfer In Ijvs: The Role Of Relational Embeddedness And The Impact On Performance. Journal Of International Business Studies, 35(5), 428–442. Https://Doi.Org/10.1057/Palgrave.Jibs.8400098
Dharma, Robby, 2018. Pengaruh Lingkungan Kerja dan Karakteristik Pekerjaan dan Motivasi Terhadap Kinerja Karyawan Pada Bank Mega Syariah Cabang Padang. Majalah Ilmiah, Vol. 25, No. 1, Hal. 9-17, E-ISSN 2502-8774 P-ISSN 1412-5854.
DiMicco, J., Millen, D.R., Geyer, W., Dugan, C., Brownholtz, B. and Muller, M. (2008), “Motivations for social networking at workâ€, Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work (CSCW 08), ACM, New York, NY, pp. 711-720.
Dodgson, M. (1993). Organizational Learning: A Review Of Some Literatures. Organization Studies, 14(3), 375–394. Https://Doi.Org/10.1177/017084069301400303
Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The Benefits Of Facebook “Friends:†Social Capital And College Students’ Use Of Online Social Network Sites. Journal Of Computer-Mediated Communication, 12(4), 1143–1168. Https://Doi.Org/10.1111/J.1083-6101.2007.00367.X
Firman. (2016). Analisis Peran Quality Management Practices Dan Internal Knowledge Transfer Terhadap Kinerja Organisasional Pada Perguruan Tinggi Negeri Di Kota Padang (Jurnal Praktik Bisnis, Vol. 5, Issue 1).
Fondevila-Gascón, J. F., Gutiérrez-Aragón, Ó., Copeiro, M., Villalba-PalacÃn, V., & Polo-López, M. (2020a). Influence Of Instagram Stories In Attention And Emotion Depending On Gender. Comunicar, 28(63), 41–50. Https://Doi.Org/10.3916/C63-2020-04
Fondevila-Gascón, J. F., Gutiérrez-Aragón, Ó., Copeiro, M., Villalba-PalacÃn, V., & Polo-López, M. (2020b). Influence Of Instagram Stories In Attention And Emotion Depending On Gender. Comunicar, 28(63), 41–50. Https://Doi.Org/10.3916/C63-2020-04
Forstner, A., & Nedbal, D. (2017). A Problem-Centered Analysis Of Enterprise Social Software Projects. 121, 389–397. Https://Doi.Org/10.1016/J.Procs.2017.11.053
Fulk, J., & Yuan, Y. C. (2013). Location, Motivation, And Social Capitalization Via Enterprise Social Networking. Journal Of Computer-Mediated Communication, 19(1), 20–37. Https://Doi.Org/10.1111/Jcc4.12033
Ganley, D., & Lampe, C. (2009). The Ties That Bind: Social Network Principles In Online Communities. Decision Support Systems, 47(3), 266–274. Https://Doi.Org/10.1016/J.Dss.2009.02.013
Ghorbanzadeh, D., Khoruzhy, V. I., Safonova, I. V., & Morozov, I. V. (2021a). Relationships Between Social Media Usage, Social Capital And Job Performance: The Case Of Hotel Employees In Iran. Information Development. Https://Doi.Org/10.1177/02666669211030553
Ghorbanzadeh, D., Khoruzhy, V. I., Safonova, I. V., & Morozov, I. V. (2021b). Relationships Between Social Media Usage, Social Capital And Job Performance: The Case Of Hotel Employees In Iran. Information Development. Https://Doi.Org/10.1177/02666669211030553
Ghozali, Imam. 2014. Structural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS). Edisi 4. Semarang : Badan Penerbit Universitas Diponegoro.
Gulati, R. (1995). Does Familiarity Breed Trust? The Implications Of Repeated Ties For Contractual Choice In (Source: The Academy Of Management Journal, Vol. 38, Issue 1, Pp. 85–112).
Huang, L. V., & Liu, P. L. (2017). Ties That Work: Investigating The Relationships Among Coworker Connections, Work-Related Facebook Utility, Online Social Capital, And Employee Outcomes. Computers In Human Behavior, 72, 512–524. Https://Doi.Org/10.1016/J.Chb.2017.02.054
Hermawan, Hendy, 2012. Pengaruh Karakteristik Pekerjaan, Kepuasan Kerja dan Komitmen Terhadap Kinerja Karyawan PT Sebra Cipta Mandiri Malang. Jurnal Ekonomi dan Bisnis, Volume 5, Nomor 2.
Jackson, A., Yates, J.A. and Orlikowski, W. (2007), “Corporate blogging: building community through persistent digital talkâ€, Proceedings of the 40th Hawaii International Conference on System Sciences, Hawaii, HI, January 3-6, HI.
Jafar, R. M. S., Geng, S., Ahmad, W., Niu, B., & Chan, F. T. S. (2019). Social Media Usage And Employee’s Job Performance: The Moderating Role Of Social Media Rules. Industrial Management And Data Systems, 119(9), 1908–1925. Https://Doi.Org/10.1108/IMDS-02-2019-0090
Joan Morris Dimicco; David R Millen; Werner Geyer; Casey Dugan; B. Brownholtz. (2008). CSCW 2008: Conference Proceedings (P. 732). SIGCHI, Association For Computing Machinery.
Jones, O., Conway, S., & Steward, F. (2001). Social Interaction And Organisational Change (Vol. 6). Published By Imperial College Press And Distributed By World Scientific Publishing Co. Https://Doi.Org/10.1142/P177
Kasim, N. M., Fauzi, M. A., Wider, W., & Yusuf, M. F. (2022a). Understanding Social Media Usage At Work From The Perspective Of Social Capital Theory. Administrative Sciences, 12(4). Https://Doi.Org/10.3390/Admsci12040170
Kasim, N. M., Fauzi, M. A., Wider, W., & Yusuf, M. F. (2022b). Understanding Social Media Usage At Work From The Perspective Of Social Capital Theory. Administrative Sciences, 12(4). Https://Doi.Org/10.3390/Admsci12040170
Kim, Y., Sohn, D., & Choi, S. M. (2011b). Cultural Difference In Motivations For Using Social Network Sites: A Comparative Study Of American And Korean College Students. Computers In Human Behavior, 27(1), 365–372. Https://Doi.Org/10.1016/J.Chb.2010.08.015
Kwahk, K. Y., & Park, D. H. (2016). The Effects Of Network Sharing On Knowledge-Sharing Activities And Job Performance In Enterprise Social Media Environments. Computers In Human Behavior, 55, 826–839. Https://Doi.Org/10.1016/J.Chb.2015.09.044
Lefebvre, V. M., Sorenson, D., Henchion, M., & Gellynck, X. (2016). Social Capital And Knowledge Sharing Performance Of Learning Networks. International Journal Of Information Management, 36(4), 570–579. Https://Doi.Org/10.1016/J.Ijinfomgt.2015.11.008
Leftheriotis, I., & Giannakos, M. N. (2014a). Using Social Media For Work: Losing Your Time Or Improving Your Work? Computers In Human Behavior, 31(1), 134–142. Https://Doi.Org/10.1016/J.Chb.2013.10.016
Leftheriotis, I., & Giannakos, M. N. (2014b). Using Social Media For Work: Losing Your Time Or Improving Your Work? Computers In Human Behavior, 31(1), 134–142. Https://Doi.Org/10.1016/J.Chb.2013.10.016
Leonardi, P. M. (2014). Social Media, Knowledge Sharing, And Innovation: Toward A Theory Of Communication Visibility. Information Systems Research, 25(4), 796–816. Https://Doi.Org/10.1287/Isre.2014.0536
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013a). Enterprise Social Media: Definition, History, And Prospects For The Study Of Social Technologies In Organizations. Journal Of Computer-Mediated Communication, 19(1), 1–19. Https://Doi.Org/10.1111/Jcc4.12029
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013b). Enterprise Social Media: Definition, History, And Prospects For The Study Of Social Technologies In Organizations. Journal Of Computer-Mediated Communication, 19(1), 1–19. Https://Doi.Org/10.1111/Jcc4.12029
Leonardi, P. M., & Treem, J. W. (2012). Knowledge Management Technology As A Stage For Strategic Self-Presentation: Implications For Knowledge Sharing In Organizations. Information And Organization, 22(1), 37–59. Https://Doi.Org/10.1016/J.Infoandorg.2011.10.003
Levin, D. Z., & Cross, R. (2004). The Strength Of Weak Ties You Can Trust: The Mediating Role Of Trust In Effective Knowledge Transfer. Management Science, 50(11), 1477–1490. Https://Doi.Org/10.1287/Mnsc.1030.0136
Mäntymäki, M., & Riemer, K. (2016). Enterprise Social Networking: A Knowledge Management Perspective. International Journal Of Information Management, 36(6), 1042–1052. Https://Doi.Org/10.1016/J.Ijinfomgt.2016.06.009
Marbun, D. S., Juliandi, A., & Effendi, S. (2020a). The Effect Of Social Media Culture And Knowledge Transfer On Performance. Budapest International Research And Critics Institute (BIRCI-Journal): Humanities And Social Sciences, 3(3), 2513–2520. Https://Doi.Org/10.33258/Birci.V3i3.1234
Marbun, D. S., Juliandi, A., & Effendi, S. (2020b). The Effect Of Social Media Culture And Knowledge Transfer On Performance. Budapest International Research And Critics Institute (BIRCI-Journal): Humanities And Social Sciences, 3(3), 2513–2520. Https://Doi.Org/10.33258/Birci.V3i3.1234
Maynard, M. T., & Gilson, L. L. (2014). The Role Of Shared Mental Model Development In Understanding Virtual Team Effectiveness. Group And Organization Management, 39(1), 3–32. Https://Doi.Org/10.1177/1059601113475361
Munene, A. G., & Nyaribo, Y. M. (2013). Ycliffe Misuko Nyaribo |Mar. 2, 2–141.
Muqadas, F., Aslam, U., & Rahman, U. U. (2016). Antecedents Of Knowledge Sharing And Knowledge Sharing Impact On Employees’ Creativity And Work Performance.
Nahapiet, J. (1998). Zander & Kogut, 1995) And Several Other Authors (Boisot (Vol. 23, Issue 2, Pp. 242–266). Spender.
Narayanan, S., Swaminathan, J. M., & Talluri, S. (2014). Knowledge Diversity, Turnover, And Organizational-Unit Productivity: An Empirical Analysis In A Knowledge-Intensive Context. Production And Operations Management, 23(8), 1332–1351. Https://Doi.Org/10.1111/Poms.12039
NOOR, N. S. F. B. M., & SHAHROM, M. (2021). The Effect Of Social Media Usage On Employee Job Performance. Revista Română De Informatică Și Automatică, 31(1), 65–76. Https://Doi.Org/10.33436/V31i1y202105
Osoro, J. N., & Haftor, D. (N.D.). The Impact Of Enterprise Social Media On Employee Performance: The Mediating Role Of Organizational Unit.
Ouirdi, M. E., El Ouirdi, A., Segers, J., & Henderickx, E. (2014). Social Media Conceptualization And Taxonomy: A Lasswellian Framework. Journal Of Creative Communications, 9(2), 107–126. Https://Doi.Org/10.1177/0973258614528608
Padliansyah, Masjaya dan Bambang Irawan, 2014. Hubungan Karakteristik Individu Dan Keadilan Organisasional Terhadap Kinerja Pegawai Bagian Perekonomian Sekretariat Daerah Kabupaten Kutai Timur. E-Journal Administrative Reform, 2 (4) : 2659-2670, ISSN 2338-7637.
Pudjiati, dan Eka Isnianti, 2016. Pengaruh Kompetensi, Disiplin, dan Karakteristik Individu Terhadap Kinerja Dosen Universitas Balikpapan. Jurnal GeoEkonomi, Volume 07, Nomor 02, P-ISSN : 2086-1117, E-ISSN : 2503-4790.
Pitt, M., & Bennett, J. (2008a). Workforce Ownership Of Space In A Space Sharing Environment. Journal Of Facilities Management, 6(4), 290–302. Https://Doi.Org/10.1108/14725960810908154
Rahman, D., & Hartijasti, Y. (2017). Peran Social Capital Dalam Memediasi Pengaruh Social Media Terhadap Knowledge Transfer Dan Work Performance (Studi Kasus Pada Perusahaan Umum Bulog).
Rahman, S., Ramakrishnan, T., & Ngamassi, L. (2020). Impact Of Social Media Use On Student Satisfaction In Higher Education. Higher Education Quarterly, 74(3), 304–319. Https://Doi.Org/10.1111/Hequ.12228
Ramadhana, W., Haryono, S., & Surwanti, A. (2022a). Impact Of Social Media Use On Transfers Knowledge On High School Teachers In Bima District With Network Ties, Shared Vision, Trust As Mediation Variabels. AL-ISHLAH: Jurnal Pendidikan, 14(3), 4447–4456. Https://Doi.Org/10.35445/Alishlah.V14i3.1715
Ramadhana, W., Haryono, S., & Surwanti, A. (2022c). Impact Of Social Media Use On Transfers Knowledge On High School Teachers In Bima District With Network Ties, Shared Vision, Trust As Mediation Variabels. AL-ISHLAH: Jurnal Pendidikan, 14(3), 4447–4456. Https://Doi.Org/10.35445/Alishlah.V14i3.1715
Razmerita, L., Kirchner, K., & Nabeth, T. (2014a). Social Media In Organizations: Leveraging Personal And Collective Knowledge Processes. Journal Of Organizational Computing And Electronic Commerce, 24(1), 74–93. Https://Doi.Org/10.1080/10919392.2014.866504
Santoso, Imanuel Dwi, 2017. Pengaruh Motivasi, Kompensasi, Kesehatan dan Keselamatan Kerja Terhadap Kinerja Karyawan. Jurnal Ilmu dan Riset Manajemen, Volume 6, Nomor 12, ISSN : 2461-0593.
Setiawan, Joko, 2013. Pengaruh Karakteristik Individu dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT.Awetama Bina Reksa. Jurnal AKMENBIS, Vol. II, No. 01, ISSN : 2302-6847, Hal. 55-70.
Sugito, Pudjo dan Siti Nurjannah. 2004. Analisis Pengaruh Karakteristik Individu, Pekerjaan dan Organisasi pada Kinerja Karyawan Perusahaan Daerah Air Minum Kota Malang. Jurnal Penelitian. Volume XVI. Nomor 1. Universitas Merdeka. Malang
Shareef, M. A., Kapoor, K. K., Mukerji, B., Dwivedi, R., & Dwivedi, Y. K. (2020). Group Behavior In Social Media: Antecedents Of Initial Trust Formation. Computers In Human Behavior, 105. Https://Doi.Org/10.1016/J.Chb.2019.106225
Sivapatham, C. S., Bin Abd Aziz, S. A., Chin, A. T. M., Bin Mustapha Kamil, M. A., Achuthan, S., & Kanapathipillai, K. (2022). The Impact Of Social Media On Gen-Y Employees’ Work Performance In A Telco, Malaysia. European Journal Of Management And Marketing Studies, 7(4). Https://Doi.Org/10.46827/Ejmms.V7i4.1293
Smith, S. (2007). The Creative Uses Of Facebook As A Tool For Artistic Collaboration. Http://Www.Ioct.Dmu.Ac.Uk
Sun, Y., & Shang, R. A. (2014). The Interplay Between Users’ Intraorganizational Social Media Use And Social Capital. Computers In Human Behavior, 37, 334–341. Https://Doi.Org/10.1016/J.Chb.2014.03.048
Delavari (2018). The Effect Of Social Media Use At Work On Employees’ Performance By Considering The Mediating Role Of Trust, Shared Vision, Network Ties And Knowledge Transfer: An Empirical Case Study. (N.D.-C). Www.Pbr.Co.In
Tijunaitis, K., Jeske, D., & Shultz, K. S. (2019). Virtuality At Work And Social Media Use Among Dispersed Workers: Promoting Network Ties, Shared Vision And Trust. Employee Relations, 41(3), 358–373. Https://Doi.Org/10.1108/ER-03-2018-0093
Van Osch, W., Steinfield, C. W., & Balogh, B. A. (N.D.). Enterprise Social Media: Challenges And Opportunities For Organizational Communication And Collaboration.
Van Zoonen, W., Verhoeven, J. W. M., & Elving, W. J. L. (2014a). Understanding Work-Related Social Media Use: An Extension Of Theory Of Planned Behavior (International Journal Of Management, Vol. 3, Issue 4, Pp. 164–183). Http://Ssrn.Com/Abstract=2539427http://Www.Ijmess.Com
Van Zoonen, W., Verhoeven, J. W. M., & Elving, W. J. L. (2014b). Understanding Work-Related Social Media Use: An Extension Of Theory Of Planned Behavior (International Journal Of Management, Vol. 3, Issue 4, Pp. 164–183). Http://Ssrn.Com/Abstract=2539427http://Www.Ijmess.Com
Yang, M. H., Weng, S. S., & Hsiao, P. I. (2014a). Measuring Blog Service Innovation In Social Media Services. Internet Research, 24(1), 110–128. Https://Doi.Org/10.1108/Intr-12-2012-0253
Yakin, Didik Chusnul, 2013. Pengaruh Implementasi Kebijakan, Karakteristik Individu, Karakteristik Organisasi Terhadap Motivasi Kerja dan Kinerja Sekretaris Desa di Kabupaten Mojoke
Published
2024-02-26
How to Cite
Bornin Medan, R., & Yusuf, F. A. (2024). The Influence Of The Use Of Social Media In The Workplace On Employee Performance By Considering The Mediation Role Of Social Capital And Knowledge Transfer. Cendekia: Jurnal Pendidikan Dan Pembelajaran, 18(1), 25-44. https://doi.org/10.30957/cendekia.v18i1.876
Section
Articles
Copyright (c) 2024 Ridski Bornin Medan, Furtasan Ali Yusuf
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
