Peran Mediasi Keterlibatan Karyawan Terhadap Pengaruh Kepemimpinan Pelayanan Dan Keseimbangan Kehidupan Kerja Terhadap Kepuasan Kerja Pada Perusahaan Konstruksi Di Kota Serang

  • Dedy Dadang Priyantono universitas bina bangsa
Abstract views: 11 ,
Keywords: Servant Leadership; Work-Life Balance; Employee Engagement; Job Satisfaction


This study aims to examine the impact of service leadership style, work-life balance and employee involvement on employee job satisfaction in construction companies in Serang City. In addition, this research also analyzes whether employee engagement can be a mediating variable in the relationship between service leadership and work-life balance and job satisfaction.


This study utilized a survey approach, and data was obtained through questionnaires distributed to 100 respondents who were employees of construction companies in Serang City. The data analysis process was carried out by applying descriptive statistical techniques and using SEM PLS analysis to test the relationship between research variables. Smartpls version 3.2.9 is software used for statistical data processing.


The results of this research show that: 1) Service Leadership has a significant positive effect on job satisfaction at Construction Companies in Serang City, with a Path Coefficients value of 0.246, T Statistics 2.137>1.96, P Value 0.033<0.05 which is significant. 2) work-life balance has a significant positive effect on job satisfaction at Construction Companies in Serang City, with a Path Coefficients value of 0.265, T Statistics 2.618>1.96, P Value 0.009<0.05 which is significant. 3) Service Leadership has a significant positive effect on employee engagement in Construction Companies in Serang City, with a Path Coefficients value of 0.468, T Statistics 3.794>1.96, P Value 0.000<0.05 which is significant. 4) work-life balance has a significant positive effect on employee engagement at Construction Companies in Serang City, with a Path Coefficients value of 0.420, T Statistics 3.570>1.96, P Value 0.009<0.05 which is significant. 5) employee involvement has a significant positive effect on job satisfaction at Construction Companies in Serang City, with a Path Coefficients value of 0.351, T Statistics 3.136>1.96, P Value 0.002<0.05 which is significant. 6) employee involvement has a significant positive effect on mediating Service Leadership on job satisfaction at Construction Companies in Serang City, the type of mediation that is formed is complementary (partial mediation). 7) employee involvement has a significant positive effect on mediating work-life balance on job satisfaction at Construction Companies in Serang City, the type of mediation that is formed is complementary (partial mediation).


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How to Cite
Priyantono, D. D. (2024). Peran Mediasi Keterlibatan Karyawan Terhadap Pengaruh Kepemimpinan Pelayanan Dan Keseimbangan Kehidupan Kerja Terhadap Kepuasan Kerja Pada Perusahaan Konstruksi Di Kota Serang. Cendekia: Jurnal Pendidikan Dan Pembelajaran, 17(2), 287-331.